"We cannot solve our problems with the same thinking we used when we created them."

- Albert Einstein

All Courses

Please click on the course titles below for more information.

Nationally Recognised Qualifications | Industrial Courses | Professional Development Courses


Nationally Recognised Qualifications

Industrial Courses

  • Verification of Competency (VOC)
    Open or Close
    Course Duration
    As Required
    Course Start Date/s
    Course Cost(weekday)
    $Supplied On Request per student
    Course Cost(weekend)
    $Supplied on Request per student

    Please enquire with our staff if you are interested in doing a VOC.  A VOC is conducted on client premises using on-site equipment which enables our Assessor to conduct assessments in a realistic environment.

     

  • Dangerous Goods Bulk Driver Course
    Open or Close
    Course Duration
    2 Days 8:00am to 4:00pm (Min 6 Participants)
    Course Start Date/s
    Wednesday, 28 Aug 2019 - Thursday, 29 Aug 2019
    Wednesday, 04 Sep 2019 - Thursday, 05 Sep 2019
    Saturday, 21 Sep 2019 - Sunday, 22 Sep 2019
    Wednesday, 25 Sep 2019 - Thursday, 26 Sep 2019
    Wednesday, 09 Oct 2019 - Thursday, 10 Oct 2019
    Course Cost(weekday)
    $365.00 per student
    Course Cost(weekend)
    $410.00 per student
    Course Code
    TLILIC0001 - Licence to transport dangerous goods by road

    Course

    The dangerous goods bulk driver course will cover the following content:

    • Transport procedures and documentation
    • Classes and labels of dangerous goods
    • Australian Dangerous Goods code and regulations
    • Roles and reponsibilities
    • Placarding
    • The HAZCHEM code
    • Stowage and segregation

    Pre - Requisites

    •  be at least 18 years of age

    •  have basic level of english literacy and numeracy skills and knowledge to be able to complete written theory assessment and understand spoken instructions in the practical component

    • Must wear fully enclosed shoes

    •  Must have a Unique Student Identifier (USI number).  If you don't have one you can create your USI at http://usi.gov.au/create-your-USI/Pages/default.aspx, it only takes a few minutes. 

    On Completion

    Upon successful completion, participants will be issued a Statement of Attainment for the following unit of competency: 

    • TLILIC0001 - Licence to transport dangerous goods by road 

    Students must complete an online application with the Department of Mines, Industry Regulations and Safety in order to apply for a New or Renew their Dangerous Goods Driver Licence.  Registration must occur within 6 months of the date of attending training.

    Please go to the DMIRS website should you have any question or require more information:

    http://www.dmp.wa.gov.au/Dangerous-goods-licensing-22563.aspx

    Please Note

    A daily rate will be used should a client want to make a group booking. 

  • Load Restraint Training
    Open or Close
    Course Duration
    1 Day 8:00am to 4:00pm
    Course Start Date/s
    Saturday, 17 Aug 2019 (1 day)
    Tuesday, 03 Sep 2019 (1 day)
    Saturday, 14 Sep 2019 (1 day)
    Monday, 07 Oct 2019 (1 day)
    Course Cost(weekday)
    $250.00 per student
    Course Cost(weekend)
    $275.00 per student
    Course Code
    TLIA1001 - Secure cargo
    TLID2004 - Load and unload goods/cargo
    TLIE3002 - Estimate/calculate mass, area and quantify dimensions

    Class Size

    Participants: 6 (min) - 10 (max)

    Course

    This  is a one day Load Restraint course which is relevant for drivers and any person involved in and responsible for the safe and secure loading of vehicles. 

    Participants will complete both theory and practical assessments which includes the following: 

    • Performance standards
    • Minimum restraint requirements

    • Dangerous Goods Requirements

    • Oversize loads

    • Loading general freight

    • Load Securing equipment

    • OH&S Requirements

    • Load Restraint Guide

    • Responsibilities and Legislation

    • Forces which cause movement

    • Tie down and direct systems of restraint

    • Load Distribution

    • Load Limitation

    Pre-requisite

    • Participants need to be at least 18 years of age

    • Participants must have basic level of english literacy and numeracy skills and knowledge to be able to complete written theory assessment and understand spoken instructions in the practical component

    • Must wear fully enclosed shoes

    • Must have a Unique Student Identifier (USI number).  If you don't have one you can create your USI at http://usi.gov.au/create-your-USI/Pages/default.aspx, it only takes a few minutes.

    On Completion

    On successful completion, participants will be issued with a Statement of Attainment

    Please Note

    A daily rate will be used should a client want to make a group booking. 

  • Chain of Responsibility - Level 1 - Frontline Staff
    Open or Close
    Course Duration
    1 Day 8:00am to 4:00pm
    Course Start Date/s
    Friday, 13 Sep 2019 (1 day)
    Friday, 11 Oct 2019 (1 day)
    Course Cost(weekday)
    $250.00 per student
    Course Cost(weekend)
    $290.00 per student
    Course Code
    TLIF0001 - Apply chain of responsibility legislation, regulations and workplace procedures

    Class Size

    Participant 6 (min) - 15 (max)

    Course

    This course is designed for frontline staff in operational and individual job roles such as lead schedulers/fleet organisers, packers, loaders and drivers or any staff have influence over these roles. In particular with understanding WA vs Heavy Vehicle National Law (HVNL), This course will provide students with the skills and knowledge to follow the requirements of the Chain of Responsibility legislation, as per their role and the understanding of others roles and impact in the supply chain.  The course is delivered face-to-face and include workbooks and tools to support an assessment of CoR compliance and enable participants to understand and apply their knowledge and skill to CoR compliance responsibilities and appropriate work practices and requirements in your organisation.

    The knowledge and skills covered in this course directly relates to the nationally recognised unit of competency

    This course is assessed through assessing your knowledge with the use of tasks, short answer, practical and verbal based assessments.

    The outcomes of this course will enable the participant to:

    • Understand and Explain the Chain of Responsibility law, as it relates to WA’s compliance and enforcement chain of responsibility laws and those relating to Heavy Vehicle National Law.
    • Understand and explain the requirements and need for adequate and safe load restraint, appropriate load mass and dimension.
    • Understanding and prevention of driver fatigue and speed related requirements as linked to WA and HVNL.
    • Participants must be able to distinguish and explain the difference between WA compliance and enforcement- CoR requirements and Heavy vehicle national law, and communicate  action required in regards to the  CoR controls required and identifying the consequences of not following such standards.
    • Key requirements are identifying, understanding and explaining key roles and responsibilities,
    • Action and requirements to areas covered under CoR in under WA and HVNL.
    • Identify and explain potential examples or actual breaches of the chain of responsibility law and what action is required by key stakeholders in the chain in regarding to identification, reporting, documentation and prevention.
    • Breach examples linked to Consequences, breach categories and potential outcomes
    • Identify, understand and explain Reasonable steps to defence.

    The Chain of Responsibility legislation is contained in the Road Traffic (Vehicles) Act 2012 and the Road Traffic (Administration) Act 2008 and needs to be viewed in conjunction with the new regulations. The legislation is accessible on the State Law Publisher’s website:

    https://www.slp.wa.gov.au/legislation/statutes.nsf/main_mrtitle_4471_homepage.html

    http://www.slp.wa.gov.au/legislation/statutes.nsf/main_mrtitle_12926_homepage.html

    Please Note: Attending this training can assist in meeting, understanding and applying the compliance and legislative requirements that are a must for all parties in the transport chain.

    On Completion

    On successful completion of the course , participants will receive a Statement of Attainment

    Please Note

    A daily rate will be used should a client want to make a group booking. 

  • Chain of Responsibility - Level 2 - Supervisors and Managers
    Open or Close
    Course Duration
    1 Day 8:00am to 4:00pm
    Course Start Date/s
    Course Cost(weekday)
    $340.00 per student
    Course Cost(weekend)
    $410.00 per student
    Course Code
    TLIF0002 - Administer chain of responsibility policies and procedures

    Class Size

    Participant 3 (min) - 15 (max)

    Course

    This course is designed for frontline Managers and Supervisors.  In particular with understanding WA vs Heavy Vehicle and National Law (HVNL) and where roles such as lead schedulers/fleet organisers, packers, loaders and drivers or have influence over these roles. The course supports Managers and Supervisors to implement CoR compliant work practices. The courses are delivered face-to-face and include workbooks and tools to support an assessment of CoR compliance and enable supervision of CoR compliance systems in your organisation.

    The Management training covered in this course directly relates to the nationally recognised unit of competency

    This one day face-to-face training includes assessments with a series of written, verbal and practical based assessment requirements. A portfolio of evidence and workplace projects can also be used as evidence of submission and used during training to link and relate to your workplace and administrative controls to show review of your current policies, procedures and other documentation to gauge currency, relevant and ensuring they meet CoR requirements, and how or what can be amended or looked at to ensure roles and responsibilities can be communicated, understood and executed.

    The outcomes of this course will enable the participant to:

    • Explain CoR framework, policies, procedures and tools (WA VS HVNL)
    • Ensure the Implementation of  existing policies, procedures and tools in the workplace
    • The ability to Review and update workplace procedures and tools to ensure they meet CoR requirements
    • Understand and complete the required CoR related records, conduct analysis, document and reports outcomes and implementation needs
    • Identify impacted roles within the work area and improvements
    • Communicate responsibilities to the roles within their work area to ensure continuous improvement and compliance

    The Chain of Responsibility legislation is contained in the Road Traffic (Vehicles) Act 2012 and the Road Traffic (Administration) Act 2008 and needs to be viewed in conjunction with the new regulations. The legislation is accessible on the State Law Publisher’s website:

    https://www.slp.wa.gov.au/legislation/statutes.nsf/main_mrtitle_4471_homepage.html

    http://www.slp.wa.gov.au/legislation/statutes.nsf/main_mrtitle_12926_homepage.html

    Other useful links:

    https://www.mainroads.wa.gov.au/UsingRoads/HeavyVehicles/Compliance/Pages/CoR.aspx

    https://www.nhvr.gov.au/safety-accreditation-compliance/chain-of-responsibility

    Pre-requisite

    It's a pre-requisite that participants in this course will have completed the Level 1 - Frontline Staff - Apply chain of responsibility legislation, regulations and workplace procedures (TLIF0001)

    On Completion

    On successful completion of this course, participants will receive a Statement of Attainment

    Please Note

    A daily rate will be used should a client want to make a group booking. 

  • Chain of Responsibility - Level 3 - Managers and Directors
    Open or Close
    Course Duration
    1 Day 8:00am to 4:00pm
    Course Start Date/s
    Course Cost(weekday)
    $420.00 per student
    Course Cost(weekend)
    $490.00 per student
    Course Code
    TLIF0003 - Develop and implement policies and procedures to ensure chain of responsibility compliance

    Class Size

    Participant 3 (min) - 15 (max)

    Course

    This course is designed for Senior Managers, Owners and those higher in the chain that are outlined and covered by Chain of Responsibility laws. It enables Senior Managers and higher level staff members in the chain to design and implement appropriate CoR policies, procedures, and tools aligned to their business needs, compliance, legislation and accreditation requirements. This face-to-face course includes workbooks, tools and a suite of policy and procedure templates to support CoR review and implementation in your organisation.

    The senior level management and Executive Training covered in this course directly relates to the nationally recognised unit of competency

    This one day, face to face training includes assessments with a series of written, verbal and practical based assessment requirements. A portfolio of evidence and workplace projects can also be used as evidence of submission and used during training to link and relate to your workplace and administrative controls, to allow you direct, visual connection and control and working through these documents as linked to course outcomes and requirements. This course will help you ensure and be confident in assessing COR business needs, review and develop or amend current or new policies, procedure and tools to ensure adequate monitoring, review and analysis of requirements within your business and team.

    The outcomes of this course will enable the participant to:

    • Explain CoR framework, policies, procedures and tools (WA VS Heavy Vehicle National Law)
    • Assess business policies, procedures and tools
    • Develop required new policies, procedures and tools
    • Validate existing policies, procedures and tools
    • Update existing policies, procedures and tools
    • Monitor, review, analyse and make changes or evaluate effectiveness, outcomes, controls and standards.   

    The Chain of Responsibility legislation is contained in the Road Traffic (Vehicles) Act 2012 and the Road Traffic (Administration) Act 2008 and needs to be viewed in conjunction with the new regulations. The legislation is accessible on the State Law Publisher’s website:

    https://www.slp.wa.gov.au/legislation/statutes.nsf/main_mrtitle_4471_homepage.html 

    http://www.slp.wa.gov.au/legislation/statutes.nsf/main_mrtitle_12926_homepage.html

    Other useful links:

    https://www.mainroads.wa.gov.au/UsingRoads/HeavyVehicles/Compliance/Pages/CoR.aspx

    https://www.nhvr.gov.au/safety-accreditation-compliance/chain-of-responsibility

     

    Pre-requisite

    It's a prerequisite that participants in this course will have completed the Level 1 - Frontline Staff - Apply chain of responsibility legislation, regulations and workplace procedures (TLIF0001)

    On Completion

    On successful completion of the course, participants will receive a Statement of Attainment

     

    Please Note

    A daily rate will be used should a client want to make a group booking.

  • Order Picking Forklift Truck
    Open or Close
    Course Duration
    1 Day
    Course Start Date/s
    Course Cost(weekday)
    $265.00 per student
    Course Cost(weekend)
    $320.00 per student
    Course Code
    TLILIC0004 - Licence to operate an order picking forklift truck

    Please Note:

    The Illuminate Group does not deliver this training as a public course and can only deliver this on client sites.

    Illuminate Group does offer on-site training & assessment by an Accredited Worksafe Assessor in compliance Worksafe Regulations.

    In order to book a group we require a minimum of 3 participants to a maximum of 6.

    If you have any further enquiries, please lodge a request (via the online booking form) to request a Customer Service Officer to contact you.

    Course

     The course will include theory and practical assessments covering the following aspects;

    • Pre-start checks

    • Start up checks

    • Shut down procedures

    • Calculations

    • General operations of a forklift

    • Communications

    • Safe Operation - Hazard identification and controls/planning

    • Load assessment including Rated Capacity and Load Centre Distances

    • OHS/WHS legislation and HRWL

    Pre-requisite

    • Participants need to be at least 18 years of age

    • Participants must have basic level of english literacy and numeracy skills and knowledge to be able to complete written theory assessment and understand spoken instructions in the practical component

    • Must wear fully enclosed shoes

    • Must have a Unique Student Identifier (USI number).  If you don't have one you can create your USI at http://usi.gov.au/create-your-USI/Pages/default.aspx, it only takes a few minutes.

    On Completion

    On successful completion participants will recieve;

    • Worksafe Notice of Satisfactory Assessment

    • Green copy of above document which serves as a legal Interim HRW License valid for 60 days

    • Statement of Attainment TLILIC0004 issued by the Registered Training Organisation

    • Participant to send application form to Worksafe WA for the License with an application fee of $82.00 per application to be lodged within the 60 day validity of the Interim License.

    • License valid for 5 years

  • 2 Day Licence to operate a forklift truck (Beginners)
    Open or Close
    Course Duration
    2 Days
    Course Start Date/s
    Course Cost(weekday)
    $390.00 per student
    Course Cost(weekend)
    $430.00 per student
    Course Code
    TLILIC0003 - Licence to operate a forklift truck

    Please Note:

    The Illuminate Group does not deliver this training as a public course and can only deliver this on client sites.

    Illuminate Group does offer on-site training & assessment by an Accredited Worksafe Assessor  in compliance Worksafe Regulations.

    In order to book a group we require a minimum of 3 participants up to a maximum of 6.

    If you have any further enquiries, please lodge a request (via the online booking form) to request a Customer Service Officer to contact you.

    Course

    The course will include theory and practical assessments covering the following aspects;

    • Pre-start checks
    • Start up checks
    • Shut down procedures

    • Calculations

    • General operations of a forklift

    • Communications

    • Safe Operation - Hazard identification and controls/planning

    • Load assessment including Rated Capacity and Load Centre Distances

    • OHS/WHS legislation and HRWL

      Pre-requisite 

    • Participants need to be at least 18 years of age

    • Participants must have basic level of english literacy and numeracy skills and knowledge to be able to complete written theory assessment and understand spoken instructions in the practical component

    • Must wear fully enclosed shoes

    • Must have a Unique Student Identifier (USI number).  If you don't have one you can create your USI at http://usi.gov.au/create-your-USI/Pages/default.aspx, it only takes a few minutes.

    On Completion

    On successful completion, participants will recieve a;

    • Worksafe Notice of Satisfactory Assessment

    • Green copy of above document which serves as a legal Interim HRW License valid for 60 days

    • Statement of Attainment TLILIC2001 issued by the Registered Training Organisation

    • Application form to Worksafe WA for  the photo License on payment of application fee of $82.00 per application to be lodged by assesse within the 60 day validity of the Interim License.

    • License valid for 5 years

  • 1 Day Licence to operate a forklift truck (Experienced)
    Open or Close
    Course Duration
    1 Day
    Course Start Date/s
    Course Cost(weekday)
    $250.00 per student
    Course Cost(weekend)
    $310.00 per student
    Course Code
    TLILIC0003 - Licence to operate a forklift truck

    Please Note:

    The Illuminate Group does not deliver this training as a public course and can only deliver this on client sites.

    Illuminate Group does offer on-site training & assessment by an Accredited Worksafe Assessor  in compliance Worksafe Regulations.

    In order to book a group we require a minimum of 3 participants to a maximum of 6.

    If you have any further enquiries, please lodge a request (via the online booking form) to request a Customer Service Officer to contact you.

    Course

    The course will include theory and practical assessments covering the following aspects;

    • Pre-start checks

    • Start up checks

    • Shut down procedures

    • Calculations

    • General operations of a forklift

    • Communications

    • Safe Operation - Hazard identification and controls/planning

    • Load assessment including Rated Capacity and Load Centre Distances

    • OHS/WHS legislation and HRWL

    Pre-requisite

    • Participants need to be at least 18 years of age

    • Participants must have basic level of english literacy and numeracy skills and knowledge to be able to complete written theory assessment and understand spoken instructions in the practical component

    • Must wear fully enclosed shoes

    • Must have a Unique Student Identifier (USI number).  If you don't have one you can create your USI at http://usi.gov.au/create-your-USI/Pages/default.aspx, it only takes a few minutes.

    On Completion

    On successful completion, participants will recieve a;

    • Worksafe Notice of Satisfactory Assessment

    • Green copy of above document which serves as a legal Interim HRW License valid for 60 days

    • Statement of Attainment TLILIC2001 issued by the Registered Training Organisation

    • Application form to Worksafe WA for  the photo License on payment of application fee of $82.00 per application to be lodged by assesse within the 60 day validity of the Interim Licence.

    • Licence valid for 5 years

  • Heavy Vehicle Pilot Escort Training
    Open or Close
    Course Duration
    3 Days
    Course Start Date/s
    Monday, 16 Sep 2019 - Wednesday, 18 Sep 2019
    Monday, 14 Oct 2019 - Wednesday, 16 Oct 2019
    Course Cost
    $1,250.00 per student
    Course Code
    TLIB0002 (Carry out vehicle inspection), TLIE3009 (Use pilot and escort communication), TLIC3010 (Pilot or escort oversized and/or overmassed loads), TLIF3060 (Control traffic as a pilot vehicle operator) & TLIF3013 (Coordinate breakdowns and emergencies)

    Class Size

    Participants - 4 (Min) - 7 (Max)

    Course

    Heavy Vehicle Pilots play a key role in maintaining road safety and property protection in the movement of oversize and/or over-mass (OSOM) loads throughout Western Australia (WA) .
    All heavy vehicle pilots operating in WA are required to obtain a Heavy Vehicle Pilot Licence. The Heavy Vehicle Pilot Licence aims to introduce and maintain industry benchmark standards and support improved safety on our roads.

    The Heavy Vehicle Pilot Licence requirements are prescribed in the Road Traffic (Vehicle) Regulations 2014 and the Heavy Vehicle Pilot Business Rules explain the required steps to obtain and maintain a Heavy Vehicle Licence.

    To become a Heavy Vehicle Pilot Licence holder in WA you must successfully complete the following nationally recognised units of competency with an approved training provider:

    TLIB0002 – Carry out vehicle inspection
    TLIE3009 – Use pilot and escort communication
    TLIC3010 – Pilot or escort oversized and/or Overmassed loads
    TLIF3060 – Control traffic as a pilot vehicle operator
    TLIF3013 – Coordinate breakdowns and emergencies

    Pre - requisites

    • Be at least 18 years of age
    • Hold a valid Driver’s Licence
    • Have basic level of English literacy and numeracy skills and knowledge to be able to complete written theory assessment and understand spoken instructions in the practical component
    • Wear fully enclosed shoes
    • Must have a Unique Student Identifier (USI number).  If you don't have one you can create your USI at http://usi.gov.au/create-your-USI/Pages/default.aspx, it only takes a few minutes.

    On Completion

    Upon successful completion, participants will be issued a Statement of Attainment and also a Certificate of Participation in:

    • Bridge Supervision

    Students must complete an application with Main Roads WA in order to apply for a New or Renew their Heavy Vehicle Pilot Escort Licence.  Registration includes an adminstrative fee of $205.00.

    Please go to the Mainroads website for more information: https://project.mainroads.wa.gov.au/heavyvehiclepilot/Pages/default.aspx 

    Please Note

    A daily rate will be used should a client want to make a group booking. 

  • Heavy Vehicle Pilot Escort Refresher Training
    Open or Close
    Course Duration
    1 - 2 days (Depending on practical experience)
    Course Start Date/s
    Tuesday, 17 Sep 2019 (1 day)
    Tuesday, 15 Oct 2019 (1 day)
    Course Cost
    $450.00 per student

    Class Size

    (included with normal Pilot class)

    Participants - 4 (Min) - 7 (Max)

    Course

    This is an Accredited Pilot Vehicle Course and on completion allows pilots to work Australia wide.  The course runs for four days and is endorsed by Main Roads WA.  Our trainers have extensive experience in the mining industry and are current, highly experienced Pilot Escorts who hold their certificate IV in Training and Assessment. 

    The Heavy Vehicle Pilot Escort refresher training will reinforce compliance requirements to ensure currency of knowledge.

    Pre-requisite

    • Participants need to be at least 18 years of age

    • Must hold a valid Driver Licence

    • Participants must have basic level of english literacy and numeracy skills and knowledge to be able to complete written theory assessment and understand spoken instructions in the practical component

    • Must wear fully enclosed shoes

    • Must have a Unique Student Identifier (USI number).  If you don't have one you can create your USI at http://usi.gov.au/create-your-USI/Pages/default.aspx, it only takes a few minutes.

    On Completion

    Upon successful completion, participants will be issued a Certificate of Participation in:

    • Heavy Vehicle Pilot Escort Refresher
    • Bridge Supervision

    Students must complete an application with Main Roads WA in order to apply for a New or Renew their Heavy Vehicle Pilot Escort Licence.  Registration includes an adminstrative fee of $205.00.

    Should you have any questions in relation to why you need this refresher training, please refer to the Mainroads Website:

     https://project.mainroads.wa.gov.au/heavyvehiclepilot/Pages/default.aspx

    Please Note

    A daily rate will be used should a client want to make a group booking. 

  • Fatigue Management
    Open or Close
    Course Duration
    Half a day
    Course Start Date/s
    Course Cost
    $200.00 per student
    Course Code
    TLIF2010 (Apply fatigue management strategies)

    Fatigue Management Course Content: 

    -        Cause and effects of fatigue for drivers

    -        Manage fatigue in a driving environment in accordance with the requirements of 

             national fatigue management regime and the WA commercial driver’s code of practice

    -        The causes and indicators of fatigue

    -        Driver’s responsibilities

    -        Identify suitable fatigue counter measures

    -        Discussing fatigue as an OH&S issue with reference to OH&S Legislation.

Professional Development Courses

  • TAKE OUT THE GUESS WORK - Embracing change
    Open or Close
    Course Duration
    1 Day
    Course Start Date/s
    Friday, 15 Nov 2019 (1 day)
    Course Cost
    $550 per student
    • Get on the front foot
    • Do more than just react
    • Follow a process for confident execution

    Change is the only constant, with technological advancements, political and economic instability and environmental uncertainty, we have never had to adapt to so much change so rapidly. Change is often viewed as uncomfortable, unsettling and upsetting.

    Participants attending this session will walk out feeling confident in leading people through change and learn tools and strategies to get their teams on board to initiate and keep the change momentum.

     

    What skills will I gain?

    • An understanding of the personal barriers that get in the way of effectively delivering change

    • Awareness of the different types of change and strategies to plan around these

    • Understanding of the phases of change people go through and emotions they may experience during times of change

    • Application of a model to assist in moving people through each of these stages

    • Preparation to roll out a new change or enhance a current one using the skills learned in the session

     

    What does it cover?

    • Barriers to instigating or driving change

    • Reactive vs proactive change and the different approaches

    • A model to explain change
    • a tool to deliver change in your organisation

    • Thought provoking activities designed to assist participants in using new skills in a controlled environment

     

    Who is it for?

    This course is appealing to Aspiring, Emerging and current Leaders, Business Owners, Salespeople, Volunteers and Teammates who are interested in how they can successfully deliver change in their organisations. There is an optional qualification upgrade available, please enquire for more details.

                        

  • BEGINNING WITH YOU - Self awareness in a whole new light
    Open or Close
    Course Duration
    1 Day
    Course Start Date/s
    Friday, 23 Aug 2019 (1 day)
    Course Cost
    $550 per student
    • Understand emotional triggers

    • Adopt strategies to manage emotions

    • Adapt communication style

    Forbes magazine reported that self-awareness has been cited as a key attribute to determine leadership success and organisational profitability. When there is a lack of self-awareness, we are unable to notice the impact of our own behaviour on others, which affects our ability to collaborate and drive the business forward. For this reason, we have created a course to explore how to attain a greater level of self-awareness and usable tools to transfer learnings into business success.

     

    What skills will I gain?

    • Ability to use self-awareness techniques in the workplace
    • Identify thoughts that determine helpful and unhelpful behaviours
    • Understanding how our interactions trigger responses from childhood
    • Managing these triggers in an adult manner
    • Develop the ability to effectively challenge staff on unhelpful behaviours
    • Implement a plan to lead basic behavioural changes

     

    What does it cover?

    • The biology of the brain and how it links to human behaviour
    • Evaluating and challenging the origins of behaviour
    • Leadership Communication styles
    • Usable tools to open up the blind spot

     

    Who is it for?

    This course is suitable for Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates seeking a greater understanding of themselves, how they can achieve success by shifting their perspective. There is an optional qualification upgrade available, please enquire for more details.

  • EMOTIONS ARE DATA - Building personal resilience
    Open or Close
    Course Duration
    1 Day
    Course Start Date/s
    Course Cost
    $550 per student
    • Increase personal power

    • Improve flexibility

    • Regulate emotions

    When we approach workplace situations with the notion we can’t influence them, our culture can often become toxic, or at best underproductive, with individuals deflecting responsibility to be part of the solution.

    Participants will discover how the lens we look through colours and shapes our behaviour and hides powerful actions we could take. One component of the day is helping people to understand how their own perceptions are limiting their success. We also share tools to allow participants to change their view of situations and achieve greater personal results when relating to others and tasks at hand.

     

    What skills will I gain?

    • How to take control of my environment
    • Evaluate behaviours that are considered to be helpful or unhelpful
    • Develop an ability to regulate emotions
    • How to use the tools acquired to enhance self-regulation within the wider team 
    • Implement leadership changes as a direct result of the learning

     

    What does it cover?

    • The psychology of control in the brain
    • New tools which can be applied to control emotions
    • Strategies and models to enhance self-regulation
    • Take home activities to ongoing build resilience

     

    Who is it for?

    This course is suitable for Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates seeking a greater understanding of how to achieve personal and organisational success.

             

  • THE SOCIAL BRAIN - Managing relationships
    Open or Close
    Course Duration
    1 Day
    Course Start Date/s
    Friday, 13 Sep 2019 (1 day)
    Course Cost
    $550 per student
    • Understand others

    • Improve collaboration

    • Transform relationships

    A lack of collaboration negatively affects organisational performance. Harnessing skills to create a desire for people to work together will improve the profitability and output of any organisation.

    This module focuses on how to build empathy and a climate of psychological safety around you. Participants will walk away with an understanding of and ability to apply techniques to increase cohesion, morale and motivation.

     

    What skills will I gain?

    • An awareness of the different levels of Empathy
    • An understanding of how to create Psychological Safety
    • Understanding areas of importance to people and how to meet the needs of colleagues
    • How to apply key strategies in managing relationships

     

    What does it cover?

    • Understanding three levels of empathy
    • Psychological Safety and the link to workplace performance
    • How to identify and mitigate the threat response
    • Collaboration from the brain’s perspective

     

    Who is it for?

    This course is appealing to Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates looking to improve their ability to influence collaboration. There is an optional qualification upgrade available, please enquire for more details.

     

                             

  • WHAT'S YOUR STORY? - The science of impactful storytelling
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 08 Nov 2019 (1 day)
    Course Cost
    $550 per student
    • Define your intention

    • Design your message

    • Deliver with impact

    If you’re having trouble communicating a vision, selling an idea or getting the team on board, you may be interested in using Storytelling as a strategic influencing tool.

    With the average attention span lasting no more than seven seconds, it has never been more important to capture and hold attention. This session focuses on how to craft and deliver an artful story. Using contemporary neuroscience, we explore what works to help make messages memorable.

    We delve into how to communicate stories in the most potent way. Participants learn presentation skills, hints and tips and get to practice presenting their stories back to both large and small groups.

     

    What skills will I gain?

    • How to sell an idea using an easy, structured approach 
    • Understanding how to adapt the use of language to be more memorable
    • How to draw real life parallels and connect emotion to inspire change
    • Learning a structure that works to create a powerful message
    • How to improve professional speaking ability, regardless of the current level
    • An improved level of confidence when speaking to groups, large or small

     

    What does it cover?

    • The scientific rationale for using Storytelling as an influencing tool 
    • A design model to deliver a persuasive message
    • How to use inspirational language that engages, persuades and provokes new thinking
    • Presenting hints, tips and techniques
    • A presentation workshop with peer feedback and self-reflection
    • The opportunity to practice in a safe environment

     

    Who is it for?

    This course is appealing to Aspiring, Emerging and Current Leaders wanting to influence the people in their organisation as well as Business Owners, Salespeople, Volunteers and Teammates. There is an optional qualification upgrade available, please enquire for more details.

     

                              

  • CRYSTAL CLEAR, NO CRYSTAL BALLS - Business planning that works!
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 27 Sep 2019 (1 day)
    Course Cost
    $550 per student
    • Planning for success

    • Aligning performance

    • Measuring results

    Insubstantial strategic planning and execution lead to organisations missing the mark. This session showcases contemporary instruments and activities to align employee performance with business objectives. Participants will engage with tools to bring the vision to life and measure results in new and adaptive ways.

     

    What skills will I gain?

    • Clarity over discerning new business streams and opportunities
    • Designing what these opportunities look like
    • Understanding how to plan a vision into reality
    • What key success factors look like and how to measure them
    • Strategies to plan for and mitigate risk
    • How to write robust KPIs which deliver

     

    What does it cover?

    • The Business Model Canvas
    • Balance Scorecard
    • Operational Planning
    • Risk Planning
    • KPI writing

     

    Who is it for?

    A must for Big Picture Thinkers, Entrepreneurs and Leaders intending to reinvent their organisation, start a new business or create fresh initiatives. There is an optional qualification upgrade available, please enquire for more details.

     

                         

  • FILTERS ARE NOT JUST FOR INSTAGRAM - Unconscious bias
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    Course Duration
    1 Day
    Course Start Date/s
    Wednesday, 30 Nov -0001
    Course Cost
    $550 per student
    • Objective decision-making

    • Diversity

    • Unconscious bias

    Biased decision-making and a lack of diversity create a vicious cycle of stifled innovation and doing what we’ve always done. This session focuses on opening up the blind spot and learning about the various biases we may have. It also explores tools and techniques to mitigate these biases. Applying tools and information helps businesses increase collaboration, encourage new ideas and boost the bottom line.

     

    What skills will I gain?

    • Understand the critical importance of sound decision-making
    • Evaluate personal bias and how this affects decision-making
    • Identify key areas to improve in the decision making process
    • Develop new strategies to mitigate bias and make balanced decisions
    • Application of Cognitive Framing and reframing
    • Implement changes to support a healthy decision making culture within your team and organisation
    • Knowledge of how to foster inclusion in the workplace

     

    What does it cover?

    • The biology of the brain and how biases are formed
    • Diversity and inclusion
    • Cognitive framing
    • Decision Making
    • Practical tools to mitigate biases

     

    Who is it for?

    Current leaders, new leaders, emerging leaders, employees, individuals and volunteers looking for tools to mitigate bias and create cultural success and longevity.

     

             

  • YOUR PERFORMANCE, THEIR PERFORMANCE - Motivation & coaching
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 11 Oct 2019 (1 day)
    Course Cost
    $550 per student
    • Asking killer questions

    • Coaching

    • Building motivation

    Are you looking to motivate your team and improve performance quickly? The discipline of coaching gives Leaders and Coaches skills to empower people to elicit their own solutions rather than telling them what to do. Human beings are hardwired to seek autonomy, which is why this skill is so effective.

    We explore the science behind what parts of the brain are engaged when we feel motivated and offer applicable tools to motivate our teams in the workplace.

    The majority of this course is experiential. Participants will be practicing new techniques as well as giving and receiving peer feedback to improve the application of this skill acquired in the session.

     

    What skills will I gain?

    • Learning how to uncover people’s motivators and how to engage them
    • How to ask powerful questions and the different techniques available
    • Understanding important factors in setting the scene for coaching
    • Learning how to coach effectively

     

    What does it cover?

    • Learning about what happens in the brain when we are motivated and why motivation is important
    • A tool to ascertain motivating factors
    • Skills and attributes required for coaching
    • Active listening and questioning techniques
    • Following the steps to coach effectively 

     

    Who is it for?

    This course is appealing to Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates who are looking to enhance their skills in motivating and developing themselves and others. There is an optional qualification upgrade available, please enquire for more details.

     

                                       

  • THE SECRET INGREDIENT - Leading effective teams
    Open or Close
    Course Duration
    1 Day
    Course Start Date/s
    Friday, 20 Sep 2019 (1 day)
    Course Cost
    $550 per student
    • Understand emotional triggers

    • Adopt strategies to manage emotions

    • Adapt communication style

    Forbes magazine reported that self-awareness has been sited as a key attribute to determine leadership success and organisational profitability. When there is a lack of self-awareness, we are unable to notice the impact of our own behaviour on others, which affects our ability to collaborate and drive the business forward. For this reason, we have created a course to explore how to attain a greater level of self-awareness and usable tools to transfer learnings into business success.

     

    What skills will I gain?

    • Ability to use self-awareness techniques in the workplace
    • Identify thoughts that determine helpful and unhelpful behaviours
    • Understanding how our interactions trigger responses from childhood
    • Managing these triggers in an adult manner
    • Develop the ability to effectively challenge staff on unhelpful behaviours
    • Implement a plan to lead basic behavioural changes

     

    What does it cover?

    • The biology of the brain and how it links to human behaviour
    • Evaluating and challenging the origins of behaviour
    • Leadership Communication styles
    • Usable tools to open up the blind spot

     

    Who is it for?

    This course is suitable for Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates seeking a greater understanding of themselves, how they can achieve success by shifting their perspective. There is an optional qualification upgrade available, please enquire for more details.

  • GET UNCOMFORTABLE & IMPROVE PERFORMANCE - SOS conversations
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 06 Sep 2019 (1 day)
    Course Cost
    $550 per student
    • Open communication

    • Resolve conflict healthily

    • Improve collaboration

    Have you ever been in a conversation where there were high stakes, varied opinions and strong emotions and it didn’t go as well as you had hoped? Alternatively, do you just want to be more effective at having challenging conversations? If either of these apply to you, this course provides a valuable opportunity to overcome fear and achieve the desired outcome.

     

    What skills will I gain?

    • Understanding how to structure and prepare for a challenging conversation
    • How to match your message up with your body language
    • An opportunity to practice having important conversations and receive feedback
    • How to negotiate for a win-win outcome

     

    What does it cover?

    • The SOS Conversation model
    • Seven steps to go from preparation to accomplishment
    • Basic steps to successful negotiation
    • Games and activities to improve presence and confidence

     

    Who is it for?

    This course is appealing to Aspiring, Emerging and current Leaders, Business Owners, Salespeople, Volunteers and Teammates who want to be masterful in ensuring challenging conversations go well. There is an optional qualification upgrade available, please enquire for more details.                   

  • YOU'D BETTER BELIEVE IT! - Mindset for success
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 01 Nov 2019 (1 day)
    Course Cost
    $550 per student
    • Discover what’s important to you

    • Understand different mind-sets

    • Flip your thinking and achieve results

    This course focuses on continuous improvement from an organisational and personal empowerment perspective. Participants will look introspectively at what is important to their lives and how in balance these aspects are.

    We unpack research about different mind-sets and the benefits, as well as disadvantages of adopting a particular mind-set as well as equipping participants with practical tools to change their mind-set.

     

    What skills will I gain?

    • An understanding of the political, social, generational and economic landscape what exists in 2019
    • The skills and attributes required to navigate this landscape and be successful
    • An understanding of the levers to put to increase personal and team motivation
    • Knowledge of what categorises a learning mind-set and why this achieves results
    • How to leverage this mind-set personally and encourage a learning mind-set in others

     

    What does it cover?

    • Examining different areas we can focus on to improve our work-life integration
    • The work and lifestyle factors which affect our mind-set
    • How to apply a mind-set focused on continuous improvement
    • Tools to shift our mind-set to thrive in the landscape of 2020

     

    Who is it for?

    This course is appealing to Aspiring, Emerging and current Leaders, Business Owners, Salespeople, Volunteers and Teammates who want to shift their mind-set to achieve greater success. There is an optional qualification upgrade available, please enquire for more details.   

  • WE DON'T KNOW WHAT WE DON'T KNOW - Influential feedback
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 18 Oct 2019 (1 day)
    Course Cost
    $550 per student
    • How praise and appreciation improve performance

    • How to evolve feedback that works

    • Change behaviour through language

    Gallup research suggests that the traditional model of feedback is ineffective. This course focuses on understanding why certain methods of giving feedback don’t work and a range of techniques to explore how to deliver helpful feedback that sticks, improves performance and enhances business results.

     

    What skills will I gain?

    • Understanding of how and when to give tokens of appreciation
    • The ability to link helpful behaviour to personal attributes which reinforce positive behaviours
    • Understanding the context of how we can change people’s behaviour by the environment we create around them
    • Confidence in using contemporary feedback methodologies

     

    What does it cover?

    • The research behind why traditional feedback methods can be ineffective and unhelpful
    • How to give praise that is meaningful and positively reinforce desired behaviour
    • Attribution theory and how it can be used to influence behavioural change
    • Ways to phrase feedback using hypnotic language for maximum buy-in

     

    Who is it for?

    This course is suitable for Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates looking to build a culture of open, honest and straight forward communication with their peers. There is an optional qualification upgrade available, please enquire for more details.

     

                       

  • FAIL QUICKLY, SUCCEED FASTER - Innovation & insight
    Open or Close
    Course Duration
    1 Day
    Course Start Date/s
    Friday, 04 Oct 2019 (1 day)
    Course Cost
    $550 per student
    • Cutting-edge tools

    • Fresh Ideas

    • Games and creativity

    Bored of the brainstorm? Are unique ideas in your company drying up and are you worried about getting left behind? The 2017 World Economic forum sited problem solving, critical thinking and creativity as the top three most necessary skills required for people and businesses to succeed. In this course, we explore innovative idea generation tools, games and activities to encourage divergent thinking and an avalanche of novel ideas.

    Participants will feel surprised and delighted by what they discover and will walk away with an exciting suite of modern tools and tips to implement a culture of innovation and creativity.

     

    What skills will I gain?

    • How to keep it fresh and avoid groupthink
    • How to involve people in creative idea sharing
    • A new perspective on how to encourage unique thinking
    • Tools to implement back in the workplace

     

    What does it cover?

    • The neuroscience behind out of the box thinking
    • The commercial benefit of innovation
    • Strategies to encourage insights
    • The background behind why new thinking leads to success
    • Take away tools which can be used back in the workplace

     

    Who is it for?

    This course is appealing to Aspiring, Emerging and current Leaders Business Owners, Salespeople, Volunteers and Teammates wanting to look at how contemporary tools and techniques can produce results through thinking in unique ways. There is an optional qualification upgrade available, please enquire for more details.                                     

                             

  • Leadership and Management
    Open or Close
    Course Duration
    8 Days
    Course Start Date/s
    Course Cost

    The Illuminate Group is offering a Leadership and Management course which is underpinned by the Certificate IV in Leadership and Management. 

    We have shed the old redundant and sometimes irrelevant methods of training. We unapologetically use progressive development methodologies that are respectful of the modern business environment and expectations of participants.  Our approach to delivering this program is closely aligned to contemporary neuroscience and behavioural concepts.

    Particpants attending the course can either attain a Certificate of Participation or a Certificate IV in Leadership and Management, in which case the participant will need to complete assessments outside the course timeframe.  

    The full course is 8 days, and is delivered in four modules;

    • Conscious Leadership 
    • Operational Planning 
    • Building Exceptional Teams 
    • Continuous and Never Ending Improvement

    Course Objectives and Outcomes

    Conscious Leadership

    Leaders are the single most important factor in employee engagement, retention and productivity.

    Good leaders set workplace culture allowing businesses to operate efficiently and effectively.

    This cluster is designed to develop and enhance the skills and knowledge of leaders to effectively and consciously lead a team or workgroup in a work environment.

    Effective communicators adapt and modify personal styles to match what they want an audience to feel and understand. They understand the impact they have on others and how to achieve optimal outcomes by bringing people along the journey.

    This program explores the psychology of influence in order to embrace ideas, recommendations and deliver information persuasively to stakeholders to gain their trust and confidence.

    This workshop focuses;

    • How to develop emotional intelligence
    • Building personal resilience
    • Relating powerfully to all workplace situations
    • Influencing others
    • Dealing with difficult people and situations
    • Self-awareness and how to open up the blind spots
    • Creating impactful behavioural change through the communication process

     

    Operational Planning

    Leaders are actively engaged in planning activities to achieve the objectives of the organisation.

    The role of leadership is to provide safe, efficient and effective products and services to client satisfaction.

    Leaders will learn to implement operational plans by monitoring and adjusting performance, producing short term plans, identifying and acquiring resources and providing reports on performance. 

    This workshop focuses on:

    • Executing an effective operational planning process
    • Deconstructing goals into initiatives/programs and projects
    • Developing contingency plans by identifying hidden threats and options to resolve them
    • Aligning the operational plans to the project goals
    • Action planning

     

    Building Exceptional Teams

    Leaders directly impact how well their teams work together.

    Team performance is paramount in project success. This cluster provides a range of thought provoking tools for leaders to build more effective and highly performing teams.

    This workshop focuses on:

    • Building trust with diverse team members
    • Team and stakeholder communication
    • Team performance goals, roles and accountabilities
    • Encouraging intrinsic motivation through 'Ovation' strategies
    • Developing and facilitating team cohesion
    • Leading through change
    • Managing and resolving conflict in a healthy way
    • Coaching and mentoring effectively for success and team growth

     

    Continuous and Never Ending Improvement

    'Standing still equates to going backwards'.

    In the VUCA age where uncertainty is rife and the goal posts continue to move, leaders need to adapt mindsets to keep up with emerging trends. Being able to access unique and novel thinking to problem solve and overcome challenges is a key skill to navigate the modern business landscape. The continuous and never-ending improvement workshop focuses on how we set the wheels in motion to continually improve alongside the constant state of flux.

    This includes;

    • Encouraging teams towards a growth mindset
    • Making insightful and innovative thinking the status quo
    • Developing tools and techniques for innovation
    • Developing an environment that generates cognitive insights