"We cannot solve our problems with the same thinking we used when we created them."

- Albert Einstein

Learning and Development Courses

Please click on the course titles below for more information.

  • Self-Awareness
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 06 Sep 2019 (1 day)
    Course Cost
    $550 per student
    • Understand emotional triggers
    • Adopt strategies to manage emotions
    • Adapt communication style

    Forbes magazine reported that self-awareness has been sited as a key attribute to determine leadership success and organisational profitability. When there is a lack of self-awareness, we are unable to notice the impact of our own behaviour on others, which affects our ability to collaborate and drive the business forward. For this reason, we have created a course to explore how to attain a greater level of self-awareness and usable tools to transfer learnings into business success.

     

    What skills will I gain?

    • Ability to use self-awareness techniques in the workplace

    • Identify thoughts that determine helpful and unhelpful behaviours

    •Understanding how our interactions trigger responses from childhood

    • Managing these triggers in an adult manner

    • Develop the ability to effectively challenge staff on unhelpful behaviours

    • Implement a plan to lead basic behavioural changes

     

    What does it cover?

    • The biology of the brain and how it links to human behaviour

    • Cognitive Framing

    • Leadership Communication styles

    • The Johari Window

     

    Who is it for?

    This course is suitable for Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates seeking a greater understanding of themselves, how they can achieve success by shifting their perspective. There is an optional qualification upgrade available, please enquire for more details.

  • Motivation & Coaching
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 13 Sep 2019 (1 day)
    Course Cost
    $550 per student

    Are you looking to motivate your team and improve performance quickly? The discipline of coaching gives Leaders and Coaches skills to empower people to elicit their own solutions rather than telling them what to do. Human beings are hardwired to seek autonomy, which is why this skill is so effective.

    We explore the science behind what parts of the brain are engaged when we feel motivated and offer applicable tools to motivate our teams in the workplace.

    The majority of this course is experiential. Participants will be practicing new techniques as well as giving and receiving peer feedback to improve the application of this skill acquired in the session.

     

    What skills will I gain?

    • Learning how to uncover people’s motivators and how to engage them

    • How to ask powerful questions and the different techniques available

    • Understanding important factors in setting the scene for coaching

    • Learning how to coach effectively

     

    What does it cover?

    • Learning about what happens in the brain when we are motivated and why motivation is important

    • How to ascertain motivating factors using the MARS model

    • Skills and attributes required for coaching such as active listening and questioning techniques

    • The GROW coaching model and how to coach effectively

     

    Who is it for?

    This course is appealing to Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates who are looking to enhance their skills in motivating and developing themselves and others. There is an optional qualification upgrade available, please enquire for more details.

     

                                    

  • Unconscious Bias
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 26 Jul 2019 (1 day)
    Course Cost
    $550 per student
    • Increase collaboration within your team
    • Encourage new ideas
    • Boost the bottom line

    Biased decision-making and a lack of diversity create a vicious cycle of stifled innovation and doing what we've always done.  This session focuses on opening up the blind spot and learning about the various biases which exist and exploring tools and techniques to mitigate them. 

    What skills will I gain?

    • Understand the critical importance of sound decision-making
    • Evaluate personal bias and how they affect our decision-making
    • Identify key areas to improve the decision making process
    • Develop new strategies to mitigate our biases and make balanced decisions
    • Application of Cognitive Framing and reframing
    • Implement changes to support a healthy decision making culture within your team and organisation
    • Knowledge of how to foster inclusion in the workplace

    What does it cover?

    • The biology of the brain and how our biases come about
    • Why biases are almost impossible to identify
    • Diversity and inclusion
    • Cognitive framing
    • Decision Making
    • A practical tool to apply so we can mitigate our biases

    Who is it for?

    Current leaders, new leaders, emerging leaders, employees, individuals and volunteers

  • Beyond Ourselves
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 23 Aug 2019 (1 day)
    Course Cost
    $550 per student

    A lack of collaboration negatively affects organisational performance. Harnessing skills to create a desire for people to work together will improve the profitability and output of any organsation.

    This module focuses on how to build empathy and a climate of psychological safety around you.  Participants will walk away with an understanding of and ability to apply techniques to increase cohesion, morale and motivation.

     

    What skills will I gain?

    • The ability to demonstrate a deep level of Empathy
    • An understanding of how to create Psychological Safety
    • Understanding areas of importance to people and how to meet the needs of their colleagues
    • The ability to manage relationships through applying the SCARF model

     

    What does it cover?

    • Understanding three levels of empathy
    • Psychological Safety and the link to workplace performance
    • The SCARF model and how to apply it
    • The benefits of using the SCARF model

     

    Who is it for?

    This course is appealing to Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates looking to improve their ability to influence collaboration. There is an optional qualification upgrade available, please enquire for more details.

  • Leading Effective Teams
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 30 Aug 2019 (1 day)
    Course Cost
    $550 per student

    Cohesive teams collaborate, support each other and innovate to achieve success. This can only be built on a foundation of trust and psychological safety. This course explores the contemporary concept of Tribal Leadership and how creating familial type bonds and peer accountability rockets team performance. We explore how to create more trusting relationships and to work together to achieve success.

     

    What skills will I gain?

    • How to work collaboratively with others

    • The structures required to create peer accountability and teams who work autonomously

    • An understanding of the biological relationship between Oxytocin production, trust and team performance

    • Strategies to increase Oxytocin production

     

    What does it cover?

    • Tribal Leadership

    • The biology of the brain and how it links to human behaviour

    • The presentation of research linking trust and high performance

    • Activities and discussion pieces to increase teamwork

     

    Who is it for?

    This course is suitable for Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates looking to improve the performance of their team. There is an optional qualification upgrade available, please 

  • Building Personal Resilience
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 20 Sep 2019 (1 day)
    Course Cost
    $550 per student

    Discover how your own perceptions are limiting your success!

    When we approach workplace situations with the notion we can't influence them, our culture can often become toxic, or at best underproductive, with individuals deflecting responsibility to be part of the solution.

    In this one day workshop, participants will discover how the lens we look through colours and shapes our  behaviour and hides powerful actions we could take. One component of the day is helping people to understand how their own perceptions are limiting their success.  We also share tools to allow participants to change their view of situations and achieve greater personal results when relating to others and tasks at hand.

    What skills will I gain?

    • Understand the basic application of the theory of Locus of Control
    • Evaluate behaviours that are considered to be helpful or unhelpful
    • Develop their ability to regulate their emotions
    • Identify how to practically use the theory as a coaching/leadership tool to influence and motivate team members
    • Implement leadership changes as a direct result of the learning

    What does it cover?

    • Locus of Control
    • The Stockdale Paradox
    • Ways to control emotions
    • Richard Davidson's 5-3-1 model

    Who is it for?

    This course is suitable for Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates seeking a greater understanding of how to achieve personal organisational success.

  • The Art of Storytelling
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    Course Duration
    1 Day
    Course Start Date/s
    Friday, 09 Aug 2019 (1 day)
    Course Cost
    $550 per student

    If your'e having trouble communicating a vision and getting the team on board, you may be interested in using Storytelling as a strategic influencing tool too.

    With the average attention span lasting no more than seven seconds, it has never been more important to capture and hold attention.  This session focuses on how to craft and deliver an artful story. Using contemporary neuroscience, we explore what works to help make the message memorable.

    We also look at how to communicate a story in the most powerful way. Participants learn presentation skills, hints and tips and get to practice presenting their stories back to both large and small groups.

    What skills will I gain?

    • Understanding how to adapt the use of language to be more memorable
    • How to draw real life parallels and connect emotion to inspire change
    • Learning a structure that works to create a powerful message
    • How to improve professional speaking ability, regardless of the current level
    • An improved level of confidence when speaking to groups, large or small

    What does it cover?

    • The scientific rationale for using Storytelling as an influencing tool
    • How to design a story using Freytag's dramatic arc
    • Presenting hints, tips and techniques
    • A presentation workshop with peer feedback and self-reflection
    • The opportunity to practice in a safe environment.

    Who is it for?

    This course is appealing to Aspiring, Emerging and Current Leaders wanting to influence the people in their organisation as well as Business Owners, Salespeople, Volunteers and Teammates. There is an optional qualification upgrade available, please enquire for more details.

  • Influential Feedback
    Open or Close
    Course Duration
    1 Day
    Course Start Date/s
    Friday, 27 Sep 2019 (1 day)
    Course Cost
    $550 per student

    Gallup research suggests that the traditional model of feedback is ineffective. This course focuses on understanding why certain methods of giving feedback don’t work and a range of techniques to explore how to deliver helpful feedback that sticks, improves performance and enhances business results.

     

    What skills will I gain?

    • Understanding of how and when to give tokens of appreciation

    • The ability to link helpful behaviour to personal attributes to reinforce positive behaviours

    • Understanding the context of how we can change people’s behaviour by the environment we create around them

    • Confidence in applying the SBI feedback model

     

    What does it cover?

    • The research behind why traditional feedback methods can be ineffective and unhelpful

    • How to give praise that is meaningful and positively reinforce desired behaviour

    • Attribution theory and how it can be used to influence behavioural change

    • Ways to phrase feedback using hypnotic language for maximum buy-in

     

    Who is it for?

    This course is suitable for Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates  looking to build a culture of open, honest and straight forward communication with their peers. There is an optional qualification upgrade available, please enquire for more details.

  • Leadership and Management
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    Course Duration
    6 Days
    Course Start Date/s
    Course Cost

    The Illuminate Group is offering a Leadership and Management course which is underpinned by the Certificate IV in Leadership and Management. 

    We have shed the old redundant and sometimes irrelevant methods of training. We unapologetically use progressive development methodologies that are respectful of the modern business environment and expectations of participants.  Our approach to delivering this program is closely aligned to contemporary neuroscience and behavioural concepts.

    Particpants attending the course can either attain a Certificate of Participation or a Certificate IV in Leadership and Management, in which case the participant will need to complete assessments outside the course timeframe.  

    The full course is 6 days, and is delivered in four modules;

    • Conscious Leadership (2 Days)
    • Operational Planning (1 Day)
    • Building Exceptional Teams (2 Days)
    • Continuous and Never Ending Improvement (1 Day) 

    Course Objectives and Outcomes

    Conscious Leadership

    Leaders are the single most important factor in employee engagement, retention and productivity.

    Good leaders set workplace culture allowing businesses to operate efficiently and effectively.

    This cluster is designed to develop and enhance the skills and knowledge of leaders to effectively and consciously lead a team or workgroup in a work environment.

    Effective communicators adapt and modify personal styles to match what they want an audience to feel and understand. They understand the impact they have on others and how to achieve optimal outcomes by bringing people along the journey.

    This program explores the psychology of influence in order to embrace ideas, recommendations and deliver information persuasively to stakeholders to gain their trust and confidence.

    This workshop focuses;

    • How to develop emotional intelligence
    • Building personal resilience
    • Relating powerfully to all workplace situations
    • Influencing others
    • Dealing with difficult people and situations
    • Self-awareness and how to open up the blind spots
    • Creating impactful behavioural change through the communication process

     

    Operational Planning

    Leaders are actively engaged in planning activities to achieve the objectives of the organisation.

    The role of leadership is to provide safe, efficient and effective products and services to client satisfaction.

    Leaders will learn to implement operational plans by monitoring and adjusting performance, producing short term plans, identifying and acquiring resources and providing reports on performance. 

    This workshop focuses on:

    • Executing an effective operational planning process
    • Deconstructing goals into initiatives/programs and projects
    • Developing contingency plans by identifying hidden threats and options to resolve them
    • Aligning the operational plans to the project goals
    • Action planning

     

    Building Exceptional Teams

    Leaders directly impact how well their teams work together.

    Team performance is paramount in project success. This cluster provides a range of thought provoking tools for leaders to build more effective and highly performing teams.

    This workshop focuses on:

    • Building trust with diverse team members
    • Team and stakeholder communication
    • Team performance goals, roles and accountabilities
    • Encouraging intrinsic motivation through 'Ovation' strategies
    • Developing and facilitating team cohesion
    • Leading through change
    • Managing and resolving conflict in a healthy way
    • Coaching and mentoring effectively for success and team growth

     

    Continuous and Never Ending Improvement

    'Standing still equates to going backwards'.

    In the VUCA age where uncertainty is rife and the goal posts continue to move, leaders need to adapt mindsets to keep up with emerging trends. Being able to access unique and novel thinking to problem solve and overcome challenges is a key skill to navigate the modern business landscape. The continuous and never-ending improvement workshop focuses on how we set the wheels in motion to continually improve alongside the constant state of flux.

    This includes;

    • Encouraging teams towards a growth mindset
    • Making insightful and innovative thinking the status quo
    • Developing tools and techniques for innovation
    • Developing an environment that generates cognitive insights