"We cannot solve our problems with the same thinking we used when we created them."

- Albert Einstein

Influential Feedback

Course Duration
1 Day
Course Start Date/s
Course Cost
$550 per student

Gallup research suggests that the traditional model of feedback is ineffective. This course focuses on understanding why certain methods of giving feedback don’t work and a range of techniques to explore how to deliver helpful feedback that sticks, improves performance and enhances business results.


What skills will I gain?

• Understanding of how and when to give tokens of appreciation

• The ability to link helpful behaviour to personal attributes to reinforce positive behaviours

• Understanding the context of how we can change people’s behaviour by the environment we create around them

• Confidence in applying the SBI feedback model


What does it cover?

• The research behind why traditional feedback methods can be ineffective and unhelpful

• How to give praise that is meaningful and positively reinforce desired behaviour

• Attribution theory and how it can be used to influence behavioural change

• Ways to phrase feedback using hypnotic language for maximum buy-in


Who is it for?

This course is suitable for Aspiring, Emerging and Current Leaders, Business Owners, Salespeople, Volunteers and Teammates  looking to build a culture of open, honest and straight forward communication with their peers. There is an optional qualification upgrade available, please enquire for more details.